Channel Islands & Isle of Man Power Cut & Emergency Numbers

National numbers

105 Report or get information on a power cut – free, 24/7, connects you to your local network operator (England, Scotland and Wales; not Northern Ireland) 24/7 999 Police, fire & ambulance – downed power lines, fire, carbon monoxide, medical emergencies (112 also works) 24/7 0800 111 999 National Gas Emergency Service – gas leak or smell of gas 24/7 111 NHS 111 – urgent medical help that is not a 999 emergency 24/7 101 Police non-emergency number 24/7 0345 988 1188 Floodline – flood warnings in England, Wales and Scotland 24/7 116 123 Samaritans – emotional support, free to call 24/7 0808 223 1133 Citizens Advice consumer helpline (England & Wales) – energy bills and complaints

Channel Islands & Isle of Man agencies & network operators

999 Danger to life: fallen lines, fire, carbon monoxide or medical emergency

Report the power cut – call 105 (it routes you to the right network operator)

Guernsey Electricity

Island electricity provider · Guernsey

0800 5870285 Report a power cut · 24/7

Website Please verify this number on the operator’s website

Manx Utilities

Island electricity provider · Isle of Man

We have not verified a power cut number for this operator yet. Use the number on your operator’s website.

Website Please verify this number on the operator’s website

Jersey Electricity

Island electricity provider · Jersey

01534 505050 Report a power cut · 24/7

Website Please verify this number on the operator’s website

Network operator areas are matched by postcode area and can be approximate near borders – 105 routes you to the right company. Numbers were collected from official websites; tell us if one has changed. All emergency numbers →

Power cut safety

Fallen power lines
Keep well back (at least 10 metres / 33 ft is a common guide) from fallen wires and anything touching them – treat them as live. Call 105, or 999 if there is danger to life.
Generators and barbecues outside only
Run petrol or diesel generators well away from doors and windows – never indoors or in a garage. Never bring a barbecue or camping stove indoors. Carbon monoxide is invisible and deadly.
Carbon monoxide alarms
Fit a battery-powered carbon monoxide alarm. If it sounds, get outside into fresh air and call 999. For a suspected gas leak call 0800 111 999.
Food safety
Keep fridge and freezer doors closed: an unopened fridge keeps food cold for about 4 hours, a full freezer for about 48 hours (24 hours if half full). The fridge should stay below 8 °C.
Use a torch, not candles
Keep a torch and spare batteries to hand. Candles are a fire risk – if you must use one, put it in a stable holder and never leave it unattended.
Unplug electronics
Unplug sensitive appliances to avoid damage from surges when power returns. Leave one light switched on so you know.
Heat & cold
Wear layers and close off unused rooms. For non-emergency health advice call NHS 111; call 999 in an emergency. Check on elderly or vulnerable neighbours.
Medical devices and extra support
If you rely on powered medical equipment, join your network operator’s free Priority Services Register and keep a backup plan.
Dark traffic lights
Treat junctions with dark signals with great caution, as if the lights were not there.

More: Priority Services Register · Power cut compensation · Power Cut 105

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